Legal Document

c333 Terms and Conditions

Please read the full terms and conditions of c333 carefully before using this platform. By completing registration, you are considered to have accepted these terms.

Last Updated: January 2026

Important Notice: These terms and conditions ("Terms") form a legal agreement governing the use of the c333 platform. If you do not agree with any part of these terms, please do not use this platform. Only individuals aged 21 or above may open an account on c333.

1 General Terms and Definitions

Key Definitions

The following terms are used with specific meanings in these Terms and Conditions:

  • "Platform" or "Site" refers to the c333 website and all of its services.
  • "User" or "Player" refers to any person who is registered on c333 and is using the platform.
  • "Account" refers to a user's personal c333 gaming account.
  • "Funds" refers to the amount of money deposited into or withdrawn from an account.
  • "Bonus" refers to any promotional money or benefit provided by c333.
  • "Bet" refers to any bet or wager placed on a game or cricket event.

Scope of Application

These terms apply to all services on the c333 platform, including online casino games, slots, cricket betting, and other gaming activities. In addition to these terms, c333's privacy policy and responsible gaming policy also apply.

These terms may be updated from time to time. Any changes will take effect from the date they are published on the site. It is the user's responsibility to review the terms regularly.

2 Account Registration and Eligibility

Registration Requirements

To open an account on c333, users must meet the following conditions:

  • Must be 21 years of age or older.
  • All information provided at registration must be true, complete, and up to date.
  • Each individual may open only one account.
  • Operating multiple accounts from the same device or IP address is prohibited.
  • The account is for personal use only — it may not be operated on behalf of a third party.

Account Security

The user is solely responsible for keeping their account login details secure. Passwords must not be shared with anyone. If there is any suspicion of unauthorized access to the account, c333 support must be notified immediately.

c333 will not be held responsible for any loss resulting from misuse of an account or unauthorized access — unless it is caused by c333's own fault.

3 Age Verification and Identity Confirmation

KYC Process

c333 reserves the right to verify a user's identity and age. For this purpose, one or more of the following documents may be required:

  • National Identity Card (NID)
  • Passport
  • Birth Registration Certificate
  • Proof of ownership of payment method (bKash / Nagad / Rocket / Upay account number)

Withdrawal requests may be delayed until verification is complete. Providing false information will result in the immediate closure of the account.

c333 is a responsible gaming platform. We follow a strict age verification process to protect minors. Only individuals aged 21 or above may operate an account on this platform.

4 Deposit and Withdrawal Policy

Deposit Terms

The following rules apply when depositing funds into c333:

  • Minimum deposit amount: ৳500 (per method).
  • Accepted payment methods: bKash, Nagad, Rocket, Upay.
  • Deposits are generally credited to the account instantly.
  • Transaction limits and thresholds applicable at the time of deposit are subject to the payment provider's own terms and conditions.
  • Depositing using a third party's bank account or payment method is strictly prohibited.

Withdrawal Terms

The following conditions apply when withdrawing deposited funds:

  • Minimum withdrawal amount: ৳800.
  • Standard withdrawal processing takes 30 minutes to 3 hours.
  • Withdrawals may only be made to the same payment method used for the deposit.
  • Withdrawals may be delayed if the verification process has not been completed.
  • In cases of suspicious transactions, c333 reserves the right to hold withdrawals and request further verification.
  • Wagering requirements must be met before bonus funds can be withdrawn (see Section 5).

5 Bonuses and Promotional Offers

Welcome Bonus

The c333 welcome bonus is a 100% bonus on the first deposit, up to ৳20,000. To receive this bonus:

  • After activating the bonus, the total bonus amount (deposit + bonus) must be wagered 10 times.
  • The welcome bonus applies only once per account.
  • Minimum qualifying deposit: ৳500.
  • The bonus conditions must be met within the specified claim period.

VIP and Other Bonuses

c333's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is provided at each tier. Special promotional offers related to VIP benefits may have their own separate terms.

c333 reserves the right to cancel or modify any bonus or promotion. In the event of any dispute regarding bonuses, c333's decision will be considered final.

6 Gaming and Betting Rules

General Gaming Policy

All games on c333 are conducted in a fair and transparent manner. The following policies apply to all gaming and betting activities:

  • If a technical error occurs in a game result, that round may be considered void.
  • For incomplete rounds due to network disconnection, c333 will determine the result according to its logs.
  • Exploiting any error or bug in the game provider's software for gain is prohibited.
  • c333 reserves the right to void bets if any suspicious betting pattern is detected.

Cricket Betting Rules

Special terms relating to cricket betting:

  • If a match is abandoned, suspended, or cancelled, bets on that event will generally be voided and the stake returned.
  • In live betting, the odds provided may change in real time.
  • Once a bet is confirmed, it cannot be cancelled.
  • Bets will be settled based on the official match result — for all international matches including BPL, IPL, and T20 World Cup.
  • Bets placed on events linked to match fixing or corruption will be voided.

7 Prohibited Activities

List of Strictly Prohibited Activities

Any of the following activities are strictly prohibited on c333. Engaging in such activities will result in permanent account closure and funds may be confiscated:

  • Money laundering or illegal financial transactions.
  • Creating multiple accounts to claim bonus benefits.
  • Using bots, scripts, or automated software to play games.
  • Intentionally exploiting any error or bug in the game provider's software.
  • Coordinating with other users to gain an unfair advantage.
  • Providing a false identity to c333 staff or engaging in fraud.
  • Attempting to introduce malware, viruses, or harmful code into the platform.
  • Placing bets using third-party funds or using a third-party payment method.

Warning: c333 uses advanced technology to monitor the activity of all accounts. If any prohibited activity is detected, we may be obligated to notify the relevant legal authorities.

8 Account Suspension and Closure

Reasons for Account Suspension

c333 may temporarily suspend or permanently close an account in the following circumstances:

  • Any breach of these terms and conditions.
  • Self-exclusion at the user's request.
  • Extended period of inactivity.
  • Refusal or delay in providing verification documents.
  • Suspicious financial activity.
  • A court order or government directive.

Status of Funds Upon Account Closure

If a user closes their account at their own request and all conditions are met, valid funds may be withdrawn. However, if an account is closed due to a breach of terms, all bonus funds will be forfeited. In any case, funds may be held during c333's investigation process.

9 Privacy and Data Protection

Data Collection and Use

c333 collects, stores, and processes users' personal data solely for the purposes of operating the platform, carrying out verification, and meeting legal obligations. Data is never sold to third parties.

All data is kept secure through SSL encryption technology. For more details, please read our Privacy Policy.

10 Responsible Gaming

Our Commitment

c333 believes that gaming is for entertainment — not for addiction or financial hardship. That is why we offer the following features for our users:

  • Deposit Limit Setting: Users can set their own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: The option to temporarily close your account for a specified period at any time.
  • Reality Check: Session duration reminders are sent at set intervals.
  • 24/7 Support: If you feel gaming is getting out of control, help is available via live chat.

For more information on responsible gaming, visit our Responsible Gaming page.

11 Limitation of Liability

Disclaimer

c333 will not be held responsible for the following:

  • Loss of a game session due to internet disconnection or technical issues.
  • Problems with the user's own device or network.
  • Software errors from third-party game providers.
  • Any loss resulting from a user's negligence or breach of terms.
  • Any circumstances beyond c333's control (force majeure).

Dispute Resolution

If a dispute arises, please first try to resolve it directly with the c333 support team. The support team will review the matter and respond within a reasonable time.

Any claim related to a transaction or game result must generally be raised within 30 days. The investigation process may take some time before c333 reaches a final decision.

12 Changes to Terms & Conditions and Contact

Policy on Changes to Terms & Conditions

c333 reserves the right to change, add to, or revise these terms and conditions at any time. For significant changes, users will be notified upon logging in or will receive a notice by email.

Continued use of the platform after any changes will be considered acceptance of the new terms. If you do not agree to the new terms, you will have the option to close your account.

Contact Information

If you have any questions about these terms and conditions, please contact us via our 24/7 live chat support. Alternatively, email us at: [email protected]

Our support team provides service entirely in Bengali and is available 24 hours a day according to Bangladesh Standard Time (BST, UTC+6).

Want to know more?

Answers to common questions can be found on our FAQ page. Or speak with us directly via live chat.

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